Gopuff - Food & Drink Delivery for Pc

The concept of being able to deliver 21 & above products is great. Their process of making sure you’re 21 could definitely be more efficient. The scanning of I.D. At delivery shouldn’t be the process. You should be able to preset your profile to +21 by providing your I.D. previous to purchase. The scanning in person with the delivery person is a crap shoot with whether their camera can properly scan the credentials. Works sometimes, doesn’t work other times. They could eliminate this hassle by requiring a proof of age before order with an efficient scanning process. I’m 27 and have had the hardest times “proving” it within their system with state ID or even a federal Passport. If your deliverer’s camera isn’t up to par, it doesn’t matter how old you are because the system doesn’t allow a complete purchase without a valid ID “picture” within their system. One deliverer had to use their ID to complete the purchase because my valid ID wouldn’t scan. We sat outside trying to scan an ID, AND a passport for 10 minutes; no luck. They saw that I was plenty of age so they just made their ID work to put the transaction through. Their system puts a lot of people in bad positions to make a sale (which is ultimately what they care about). If they were to fix the proof of age process it’d be an unbeatable app.

Honestly comes in handy, sometimes you just don’t feel like going to the corner store to get the things you need and want, it’s a waste of gas and money, the cheapest and most affordable way to get what you want and need Is through GO PUFF. Like I said it’s amazing and affordable and the delivery fee is only 1.95 like you can’t go wrong. I just wish it was everywhere some of my friends don’t have access to GO PUFF because the company isn’t in the area but when they come to see me they can really see how great it is. I hope GO PUFF GOES world wide its and amazing and helpful company and they are always trying to get you the most affordable prices and they even give discounts from time to time and cool deals. Check them out if you haven’t already and see what the future is really like, see how more efficient and affordable our world can be.

I’ve been using this app for an entire year now, and I’m done. They have problems with delivering food at a reasonable time, hiring trustworthy people, and delivering food that isn’t expired. When you first place your order, the app will give you an estimate of when your food will arrive. Typically, the estimate is 30 minutes to an hour which is way too long for someone who lives downtown in a large city (meaning there should be more this app drivers available and near), but whatever. My problem is that they will keep changing the estimate when you check in on your order; it will go from 30 minutes to 45 minutes, and so forth. One time, I actually waited two hours for $15 worth of food. My final straw with this company came from receiving expired food. I’ve received expired food and stale items three of four times now, but I never complained. However, about two weeks ago, the last time I ever bought anything wrong them, I received food that was expired by an entire week and I let the company know. Two weeks later, they haven’t gotten back to me. No compensation, no apology, just silence. It’s pathetic, honestly. Take your money to DoorDash or UberEats, people.

They know their audience. They gave me a lighter with my first order. When it’s bad weather and the grocery store seems like a hike... it’s actually a pretty good deal. Compared to grocery store prices, of course it’s higher - but since they initially showed up in Chicago, this app has only continued to improve. They’ve broadened their household needs product line, really the smartest thing they could do. The snacks and junk food sections are great and plentiful - the main issue with this app is that they are ALWAYS out of one item on my lists. They also have some stuff that’s just not worth the price but when you’re desperate you’ll do it. Twice I’ve gotten stale items but I order pretty regularly... I’m pretty sure I’m one of their best customers, not kidding. When I lived in Lakeview delivery took ages, but now in Wicker Park they’re much quicker, like shockingly fast to deliver, so I think if you’re on the west side of the city then you’re near their warehouse and it is SO quick.